← Back

Terms and Conditions

Last Updated: 5th September 2024

Please read these Terms and Conditions ("Terms") carefully before using the Quartzite application ("Quartzite," "we," "us," or "our"). You agree to be bound by these Terms by accessing or using Quartzite. If you do not agree to these Terms, do not use Quartzite.

1. Definitions

"Service" refers to the Quartzite application and all related services.

"User" refers to any individual or entity that accesses or uses the Service.

"Subscription" refers to the paid access to Quartzite's premium features.

"Content" refers to any information, data, text, or other materials created, uploaded, or accessed through the Service.

2. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes via email or through a prominent notice on our website at least 30 days before the changes take effect, or by asking for explicit consent. Your continued use of Quartzite after the effective date of the revised Terms constitutes your acceptance of the changes.

3. Account Registration and Security

3.1. To use Quartzite, you must create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

3.2. You are responsible for maintaining the confidentiality of your account and for restricting access to your account. You agree to accept responsibility for all activities that occur under your account or password.

3.3. We reserve the right to terminate or suspend your account if we suspect any unauthorized use or violation of these Terms.

3.4. Upon account termination, we will retain your data for a period of 30 days, after which it will be permanently deleted unless otherwise required by law.

4. Access to the Service and Payment Terms

4.1. Subscription Model (Effective from June 17, 2024)

4.1.1 License: We grant you a limited, non-exclusive, non-transferable, and revocable license to use the App for your personal or internal business purposes. This license is limited to the duration of your active subscription and is intended for one user only. You are not allowed to share your account credentials with anyone else.

4.1.2 Subscription and Payments:

a) The App is available on a subscription basis. You agree to pay the subscription fees as outlined in our current pricing structure.

b) Subscription fees are billed in advance on a monthly or annual basis, depending on the plan you choose.

c) You authorize us to charge your chosen payment method for the subscription fees.

d) We reserve the right to change the pricing and plans in the future, at our sole discretion. We will provide at least 30 days advance notice to users regarding any changes to the pricing structure.

4.1.3 Cancellation and Refunds:

a) You may cancel your subscription at any time. Cancellation will take effect at the end of your current billing cycle.

b) No refunds will be provided for partial subscription periods or for unused time in your subscription.

c) If you cancel your subscription, you will continue to have access to the App until the end of your current billing cycle.

4.2. Lifetime Deal Terms (Valid only for purchases made before June 17, 2024)

The following terms (4.2.1 to 4.2.4) apply only to users who purchased a Lifetime Deal before June 17, 2024:

4.2.1 License: We grant you a limited, non-exclusive, non-transferable, and revocable license to use the App for your personal or internal business purposes. This license is intended for one user only. You are not allowed to share your license key with anyone else. Each license key can be used on 5 devices, which is typically enough for 1 user. If you need to use it on more devices, you can buy a new license key or add more devices to your existing license key.

4.2.2 Access: We reserve the right to change the features of the App in the future, including adding and removing features, restricting the list of features available in the free/paid plan, or open-sourcing some parts or all of the app source code. In such cases, you will not receive a refund of your purchase (unless your purchase is still within the 14-day refund period).

4.2.3 Lifetime Deal: Your Lifetime Deal purchase is intended for one user only. If you want to use team collaboration capabilities, additional users are to be billed separately. Your license key is a lifetime license and never expires. We will continue to update the App with new features and upgrades in the future. By default, all future upgrades are provided to you for free; however, we reserve the right to sell future upgrades at an additional purchase if we deem it reasonable. The "Lifetime Deal" is to be considered as the lifetime of the product. In the event that we discontinue the service, a self-hosting version will be made available. In such cases, it's the user's responsibility to install it and handle its maintenance, hosting, and other associated costs. The self-hosting version is meant for personal use. The user cannot sell or distribute the App.

4.2.4 Refunds for Lifetime Deal Purchases: All Lifetime Deal purchases were refundable within 14 days of purchase. After the 14-day refund period, no refunds will be issued, regardless of the reason for cancellation. This includes changes to the App's features, discontinuation of the App, or inability to use the App due to reasons beyond our control.

5. Data Privacy and Security

5.1. Quartzite takes reasonable measures to protect user data. Certain sensitive data, such as user API keys for third-party AI providers, is encrypted at rest using industry-standard AES-256 encryption.

5.2. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. By using Quartzite, you acknowledge and accept this inherent risk.

5.3. We provide 10MB of cloud storage to all users and 100MB to users with an active subscription. You are responsible for managing your data within these limits. By using Quartzite, you agree for your data to be stored on our servers and for us to use it in accordance with our Privacy Policy.

6. Service Availability and Uptime

6.1. Quartzite strives to provide continuous and uninterrupted access to its services. However, we do not guarantee any specific level of uptime or availability of the service.

6.2. We reserve the right to suspend or terminate access to the service, in whole or in part, for maintenance, upgrades, or other operational reasons, without prior notice or liability.

7. Disclaimer of Warranties

7.1. Quartzite is provided on an "as is" and "as available" basis, without any warranties of any kind, either express or implied.

7.2. We do not warrant that the service will be uninterrupted, timely, secure, or error-free, or that any errors in the software will be corrected.

7.3. We disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

8. Limitation of Liability

8.1. To the fullest extent permitted by applicable law, Quartzite and its affiliates, officers, employees, agents, partners, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

a. Your access to or use of or inability to access or use the service;

b. Any conduct or content of any third party on the service;

c. Any content obtained from the service; and

d. Unauthorized access, use, or alteration of your transmissions or content.

8.2. In no event shall Quartzite's total liability to you for all damages, losses, or causes of action exceed the amount you have paid Quartzite in the last six (6) months, or, if greater, one hundred dollars ($100).

9. Indemnification

You agree to indemnify, defend, and hold harmless Quartzite and its affiliates, officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from or relating to your use of the Service or violation of these Terms.

10. User Obligations and Restrictions

10.1. You agree to use Quartzite only for lawful purposes and in accordance with these Terms.

10.2. You are prohibited from:

a) Violating any applicable laws, regulations, or third-party rights;

b) Engaging in activities that infringe upon intellectual property rights;

c) Providing or promoting misleading, fraudulent, or harmful content;

d) Using Quartzite to harass, abuse, or harm another person or group;

e) Transmitting any malicious software, viruses, or code of a destructive nature;

f) Engaging in spamming or other unsolicited bulk communications;

g) Attempting to gain unauthorized access to Quartzite's systems or other users' accounts;

h) Interfering with or disrupting the integrity or performance of Quartzite;

i) Reproducing, duplicating, copying, selling, reselling, or exploiting any portion of Quartzite without express written permission from us.

11. Modification of Service

11.1. Quartzite reserves the right to modify, suspend, or discontinue the service (or any part thereof) at any time, with or without notice.

11.2. We may also change, update, add, or remove provisions of these Terms from time to time. By continuing to use Quartzite after any modifications to the Terms, you agree to be bound by the updated Terms.

11.3. If any modification to the Terms is not acceptable to you, your only recourse is to stop using Quartzite.

12. Third-Party Integrations

12.1. Quartzite integrates with third-party AI services, such as GPT and Claude. Your use of these third-party services through Quartzite is subject to their respective terms and conditions.

12.2. You are solely responsible for ensuring that your use of third-party services through Quartzite complies with their respective policies and terms of service.

12.3. Quartzite is not responsible for any violations of third-party terms or policies resulting from your use of their services through our platform.

12.4. When using third-party integrations, certain data may be shared with these services. Please refer to our Privacy Policy and the privacy policies of the respective third-party services for more information on data-sharing practices.

12.5. You acknowledge that the use of third-party services may involve additional risks, and Quartzite does not guarantee the performance, reliability, or security of these services.

13. Fair Use Policy

13.1. Quartzite implements a fair use policy to ensure equitable access to our services for all users and to prevent abuse that may increase our operational costs.

13.2. Excessive use, including but not limited to sending an unreasonable number of server requests or consuming disproportionate computational resources, may be considered a violation of this fair use policy.

13.3. Quartzite reserves the right to suspend or terminate access to the service, with or without prior notice, if we determine, in our sole discretion, that a user has violated this fair use policy.

13.4. We are not required to provide justification for any actions taken under this fair use policy.

14. Termination

14.1 We may terminate or suspend your account and access to Quartzite immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms.

14.2. Upon termination, your right to use Quartzite will immediately cease. If you wish to terminate your account, you may simply discontinue using the service.

15. Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.

16. Force Majeure

Quartzite shall not be liable for any failure or delay in the performance of its obligations under these Terms due to causes beyond its reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.

17. Feedback and Suggestions

We welcome and encourage user feedback and suggestions for improving our Service. By submitting any feedback or suggestions, you grant Quartzite a perpetual, irrevocable, worldwide, royalty-free license to use, implement, and commercialize such feedback or suggestions without any obligation to compensate you.

18. Assignment

You may not assign or transfer these Terms or your rights and obligations hereunder without Quartzite's prior written consent. Quartzite may assign or transfer these Terms, in whole or in part, without restriction.

19. Entire Agreement

These Terms constitute the entire agreement between you and Quartzite regarding your use of the service and supersede all prior agreements and understandings, whether written or oral.

20. Contact Information

If you have any questions, concerns, or inquiries regarding these Terms and Conditions, please contact us at:

Quartzite Support Email: support@quartzite.com

By using Quartzite, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.